Privacy Policy

At Artistic Birth Chart (operating artisticbirthchart.com), we value your privacy and are committed to protecting your personal data. This policy explains how we collect, use, store, and safeguard your information.

Data Controller

The data controller for personal data processed via this site and our products is:

Information We Collect

  • Birth Details: Name, date of birth, time of birth, and place of birth (required for chart generation).
  • Account Information: Email address and Google account profile (if you sign in with Google).
  • Payment Information: Payment details processed securely by our payment gateway (Razorpay). We do not store card numbers.
  • Usage Data: Pages visited, features used, and interaction patterns (via Google Analytics).
  • Device Information: Browser type, device type, and IP address for security and analytics.

Legal Bases for Processing (GDPR)

Where the EU/UK General Data Protection Regulation applies, we process your personal data on the following bases:

  • Contract: to deliver the chart, Kundli, or subscription you purchased.
  • Legitimate interest: to improve our products, prevent fraud, and provide customer support.
  • Consent: for non-essential cookies and marketing communications, where required.
  • Legal obligation: for tax and accounting records.

How We Use Your Information

  • To create and deliver your personalized birth chart or Kundli.
  • To provide Cosmic Wisdom responses based on your birth chart.
  • To communicate with you regarding your orders, refunds, and account.
  • To improve our products, services, and user experience.
  • To detect and prevent fraud or abuse.

Cookies & Tracking

We use the following categories of cookies and similar technologies. You can control non-essential cookies via your browser settings or the consent banner where shown:

  • Essential — required for sign-in, checkout, security, and core site functionality. Cannot be disabled.
  • Analytics — Google Analytics; helps us understand traffic, page performance, and feature usage. Aggregated and pseudonymised.
  • Marketing — used only when you opt in; helps us measure campaign effectiveness.

Data Retention

  • Chart Data: Birth details used for chart generation are processed transiently and not permanently stored on our servers. Cached interpretations (no PII) are kept for up to 30 days for performance.
  • Account Data: Retained while your account is active. You may request deletion at any time.
  • Payment Records: Retained as required by law for tax and accounting purposes (typically 7 years).
  • Marketing Preferences: Retained until you unsubscribe or delete your account.

Data Security

We use industry-standard encryption (TLS 1.2+ in transit, AES-256 at rest where applicable) and secure payment processing (Razorpay, PCI-DSS Level 1). Access to personal data is restricted to authorized personnel under role-based access control.

Your Rights

Depending on your location, you may have the following rights under GDPR (EU/UK), the India Digital Personal Data Protection Act 2023 (DPDP), and similar laws:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate data.
  • Deletion / Erasure: Request deletion of your personal data.
  • Portability: Request your data in a portable, machine-readable format.
  • Restriction / Objection: Restrict or object to certain processing.
  • Withdraw Consent: Withdraw any consent you previously gave.
  • Lodge a Complaint: With your local data protection authority (e.g., the Data Protection Board of India, or your EU member state DPA).

To exercise these rights, email support@artisticbirthchart.com. We respond within 30 days.

Sharing of Information

We do not sell, rent, or share your personal information with third parties, except:

  • With trusted processors that help us run the service: Razorpay (payments), Google (analytics & sign-in), Vercel (hosting & storage), and email/messaging providers — each bound by contract.
  • When required by law or to protect our legal rights.
  • In the event of a business transfer or merger (with prior notice).

Children's Privacy

Our services are not directed to children under 13 (or the equivalent age in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected such data, please contact us for immediate deletion.

International Transfers

Our services are operated from the United States and India. By using our site, you consent to the transfer of your data to these jurisdictions, which may have different data protection laws than your country. Where required, we rely on standard contractual clauses or equivalent safeguards.

Changes to This Policy

We may update this policy periodically. Material changes will be posted on this page with an updated date. Continued use of our services after the effective date constitutes acceptance of the updated policy.

Contact Us

For privacy-related questions or to exercise your rights, contact us at support@artisticbirthchart.com or WhatsApp +91 92059 21337. See also our Refund Policy, Terms, and Editorial Policy.

Last updated: 2026-04-18